[ Disclaimer, --- , ]
The goal of this page is to compile answers to questions asked in the technical forum, so that they are easier for others to find in the future. The structure is designed to make it easy for even the least technical users to follow. If you can't find the answer to your problem here, please try the Technical Discussion Forum
If you are experiencing problems installing the EverQuest software see the Tech Support: Installation Problems page.
Login and Character Select Screen Problems
Problem: Project 1999 Servers Missing From the Server Select Screen
First check Project 1999's front page. On the right-hand side you should see a server status box. If it says that the Project 1999 servers are down then most likely some soft of update or fix is being applied, and you simply need to wait.
If the status shows that the servers are up, the EverQuest software is probably mistaken (this can happen occasionally). Quitting the program and restarting it should fix the problem. If it does not please ask in the Technical Discussion Forum
Problem: Error on login: "The instruction at 0x029110ce referenced memory at 0xfffffffc. The memory could not be read"
Go to your EQ folder. Open the file eqclient.ini. Find (
CTRL + f) "windowedwidth". You should see something like this:
WindowedWidth=1280 WindowedHeight=768 Width=1280 Height=768 FullscreenBitsPerPixel=32 FullscreenRefreshRate=0 WidthWindowed=1280 HeightWindowed=768
change it to this:
WindowedWidth=800 WindowedHeight=600 Width=800 Height=600 FullscreenBitsPerPixel=32 FullscreenRefreshRate=0 WidthWindowed=800 HeightWindowed=600
This example uses 800 x 600 resolution, but if 800 x 600 isn't working, try using your monitors native resolution, or another resolution, instead. Eventually you will get a combination that works, just keep trying.
Problem: Can't Login to a Specific Character
Things to try:
- In the "log" folder (in your EverQuest folder) delete or move the log file associated with the character.
- In the "userdata" folder (in your EverQuest delete or move any configuration settings files for the character.
- Delete or move the charactername_project1999.ini and UI_charactername_project1999.ini files for the character
If You Can Login to the Game
Frame Rate, Movement and other Visual Problems
Please refer to the Tech Support: Graphics Problems page.
Problem: Being Stuck
If you're stuck somewhere try ducking and jumping, and if that doesn't help try the /rewind command. Keep in mind that the rewind command can sometime take several minutes to work, but if you're still stuck after awhile you can always "/petition Please help I'm stuck" to ask a GM for help.
Coming soon (see the Technical Discussion Forum).
Problem: How do I Use Chat Windows?
See this forum thread on Setting up Chat Windows.
Problem: Font Size in Chat Window
See the forum thread "Used /chatfontsize now chat to small.".
Problem: Specific Sounds Are Annoying and/or Too Loud
This thread explains how to edit a file to chante Annoying & loud sounds.