Difference between revisions of "Tech Support"

Revision as of 23:39, 6 May 2017

The goal of this page is to compile answers to questions asked in the technical forum, so that they are easier for others to find in the future. The structure is designed to make it easy for even the least technical users to follow. If you can't find the answer to your problem here, please try the Technical Discussion Forum

Can You Install and Start EverQuest?

Do You Have a Physical Copy of the EverQuest Titanium CDs?

No, But I Have Another Version

Unfortunately Project 1999 only works with the Titanium client, but don't worry ...

No

That's ok! Many of Project 1999's users don't have their old Everquest Titanium discs.

Yes

Try following the Everquest Titanium Installation Guide first to see if it helps solve your problem.

Do you have a Digital Copy of the EverQuest Titanium Client?

No

In order to play on Project 1999 you will need either a physical or digital copy of EverQuest Titanium. Please read Acquiring The EverQuest Client

Yes

Try following the Everquest Titanium Installation Guide first to see if it helps solve your problem.

Does Your (Installed) Software Work?

No, Even Though I Installed the Official Patch

Shoot, unfortunately you weren't supposed to do that (but it's a common mistake because of course the software was designed to connect to the SOE servers, not Project 1999 servers). Luckily it's easy to fix: you just have to uninstall EverQuest and re-install it, without installing the official patch this time. See the Everquest Titanium Installation Guide for help.

No, I Haven't Installed Any Patches

To make Project 1999 you need to download the latest patch file from [www.project1999.com], unzip it, and then copy all of the files from it to your EverQuest folder.

No, and I Have Only Installed the Project 1999 Patch

At this point you should be able to login to Project 1999, assuming you created an account (see [www.project1999.com] for details). If things still aren't working you likely have an operating system or hardware issue.

Someday this guide aims to tackle all of these issues, but for now please see the Technical Discussion Forum.

Can You Create a Character and Login to the Game?

Problem: Crashes

Coming soon (see the Technical Discussion Forum).

Problem: Graphics

Quick Tip: Many graphics problems can be fixed by changing the FPS (frames per second). You can adjust this by pressing ALT + O to bring up the options menu, then click on the "Display" tab, then slide the "Max. Frames Per Second" slider.

Coming soon (see the Technical Discussion Forum).

Problem: Movement

Quick tip: If you're stuck somewhere try ducking and jumping, and if that doesn't help try the /rewind command. Keep in mind that the rewind command can sometime take several minutes to work, but if you're still stuck after awhile you can always "/petition Please help I'm stuck" to ask a GM for help.

Coming soon (see the Technical Discussion Forum).

Problem: Chat

Problem: Font Size in Chat Window

Problem: Font Size in Chat Window