Tech Support

The goal of this page is to compile answers to questions asked in the technical forum, so that they are easier for others to find in the future. The structure is designed to make it easy for even the least technical users to follow. If you can't find the answer to your problem here, please try the Technical Discussion Forum

Do You Have a Windows PC?

No, I Have a Mac

See this thread on HOW-TO: Play Project 1999 on a Mac.

No, I Run Linux

See Ruien's Guide to EQ under Linux

Can You Install and Start EverQuest Titanium Edition?

No, But I Have Another Version

Unfortunately Project 1999 only works with the Titanium client. Please read Acquiring The EverQuest Client.

Do You Have a Physical Copy of the EverQuest Titanium CDs?

No

That's ok! Many of Project 1999's users don't have their old Everquest Titanium discs. Please read Acquiring The EverQuest Client.

Yes

Try following the Everquest Titanium Installation Guide first to see if it helps solve your problem.

Do you have a Digital Copy of the EverQuest Titanium Client?

No

In order to play on Project 1999 you will need either a physical or digital copy of EverQuest Titanium. Please read Acquiring The EverQuest Client

Yes

Try following the Everquest Titanium Installation Guide first to see if it helps solve your problem.

Does Your (Installed) Software Work?

No, Even Though I Installed the Official Patch

Unfortunately the software was designed to connect to the SOE's servers, not Project 1999's, and if you patch through the official system the Project 199 patch won't work. Luckily this is easy to fix: you just have to uninstall EverQuest and re-install it, without installing the official patch this time. See the Everquest Titanium Installation Guide for help.

No, I Haven't Installed Any Patches

To make Project 1999 you need to download the latest patch file from [www.project1999.com], unzip it, and then copy all of the files from it to your EverQuest folder.

No, and I Have Only Installed the Project 1999 Patch

At this point you should be able to login to Project 1999, assuming you created an account (see [www.project1999.com] for details). If things still aren't working you likely have an operating system or hardware issue.

Someday this guide aims to tackle all of these issues, but for now please see the Technical Discussion Forum.

If You Create a Character and Login to the Game

Problem: Overly Rapid or Very Slow Movement and/or Frame Rate Problems

Possible Solution: Run in Compatibility Mode

Right-click the shortcut you click on to start EverQuest and select Properties.
Click the Compatibility tab
Change the compatibility settings to a different version (Windows 98 is recommended)

Possible Solution: Use a 3rd-Party Application

One popular (but not free) program, WinEQ2 is known to solve a variety of issues, and has often been recommend by Project 1999 co-manager Rogean.

Possible Solution: Disable a Core

Bases on Multicore CPU: how to disable a core:

Open the start menu, click on Run,type in msconfig and click on OK
In the System Configuration window click on the start sub menu and the on Advanced Options button.
In the second window that appear, you should be provide with an option for enabling and disabling the number of processors you want to use.
Validate your entry by clicking on OK.
Restart your PC and it should be fine.

Further Suggestions

If you have a multi-core processor (which is very likely for newer and more powerful computers) the thread on Multi/Dual/Quad-Core Issues also offers further ideas.

Problem: Crashing While Zoning

Hopefully a better answer will get added here soon, but for now the thread Crashing while zoning has many suggestion.

Problem: Graphics

Quick Tip: Many graphics problems can be fixed by changing the FPS (frames per second). You can adjust this by pressing ALT + O to bring up the options menu, then click on the "Display" tab, then slide the "Max. Frames Per Second" slider.

Coming soon (see the Technical Discussion Forum).

Problem: Movement

Quick tip: If you're stuck somewhere try ducking and jumping, and if that doesn't help try the /rewind command. Keep in mind that the rewind command can sometime take several minutes to work, but if you're still stuck after awhile you can always "/petition Please help I'm stuck" to ask a GM for help.

Coming soon (see the Technical Discussion Forum).

Problem: Chat

Problem: How do I use Chat Windows?

See this forum thread on Setting up Chat Windows.

Problem: Font Size in Chat Window

See the forum thread "Used /chatfontsize now chat to small.".

Problem: Sound

Problem: Specific Sounds Are Annoying and/or Too Loud

This thread explains how to edit a file to chante Annoying & loud sounds.