Tech Support

The goal of this page is to compile answers to questions asked in the technical forum, so that they are easier for others to find in the future. The structure is designed to make it easy for even the least technical users to follow. If you can't find the answer to your problem here, please try the Technical Discussion Forum

Can You Install EverQuest?

If not, start with Tech Support Q&A: Installation Problems

If You Create a Character and Login to the Game

Problem: Overly Rapid or Very Slow Movement and/or Frame Rate Problems

Possible Solution: Run in Compatibility Mode

1. Right-click the shortcut you click on to start EverQuest and select Properties.
2. Click the Compatibility tab
3. Change the compatibility settings to a different version (Windows 98 is recommended)

Possible Solution: Use WinEQ2

One popular (but not free) program, WinEQ2 is known to solve a variety of issues, and has often been recommend by Project 1999 co-manager Rogean.

Problem: WinEQ2 Doesn't Work ("eqgame.exe has encountered a problem")

If you encounter the error "eqgame.exe has encountered a problem and needs to close. We are sorry for the inconvenience." when trying to run WinEQ2 and you have previously set EverQuest to run in compatibility mode, disable compatibility. If this doesn't help check the forum or contact WinEQ2 support.

Possible Solution: Disable a Core Using /Affinity Batch File

The following steps will create a shortcut to launch eqgame.exe bound to only a single CPU core. They will not work for Windows XP but are known to work for Windows 7.

1. Create a new txt file and put the following text inside:
   • start /affinity 1 eqgame.exe patchme
2. Save the file as eqonecore.bat (or any name ending in .bat) in your EverQuest folder.
3. Cretae a shortcut to that batch file.
4. Use that shortcut to launch the game from now on.

Possible Solution: Disable a Core in System Configuration

Bases on Multicore CPU: how to disable a core:

1. Open the start menu, click on Run,type in msconfig and click on OK
2. In the System Configuration window click on the start sub menu and the on Advanced Options button.
3. In the second window that appear, you should be provide with an option for enabling and disabling the number of processors you want to use.
4. Validate your entry by clicking on OK.
5. Restart your PC and it should be fine.

Further Suggestions

If you have a multi-core processor (which is very likely for newer and more powerful computers) the thread on Multi/Dual/Quad-Core Issues also offers further ideas.

Problem: Crashing While Zoning

Hopefully a better answer will get added here soon, but for now the thread Crashing while zoning has many suggestion.

Problem: Graphics

Problem: "Slow Motion"

"Slow motion" effects could be caused by your computer's CPU not having enough power due to Windows energy-saving settings. To fix this:

1. Go to the control panel
2. Choose power options
3. Change the power options from the default balanced setting to "high performance".

General Solution: Lower Your Max FPS

Many graphics problems can be fixed by changing the FPS (frames per second). You can adjust this by pressing ALT + O to bring up the options menu, then click on the "Display" tab, then slide the "Max. Frames Per Second" slider.

Problem: Movement

Quick tip: If you're stuck somewhere try ducking and jumping, and if that doesn't help try the /rewind command. Keep in mind that the rewind command can sometime take several minutes to work, but if you're still stuck after awhile you can always "/petition Please help I'm stuck" to ask a GM for help.

Coming soon (see the Technical Discussion Forum).

Problem: Chat

Problem: How do I use Chat Windows?

See this forum thread on Setting up Chat Windows.

Problem: Font Size in Chat Window

See the forum thread "Used /chatfontsize now chat to small.".

Problem: Sound

Problem: Specific Sounds Are Annoying and/or Too Loud

This thread explains how to edit a file to chante Annoying & loud sounds.