Tech Support: Graphics Problems

Problem: Frame Rate Issues (eg. Rapid or Slow Movement)

Possible Solution: Correct Energy Saver Settings

"Slow motion" effects could be caused by your computer's CPU not having enough power due to Windows energy-saving settings. To fix this:

1. Go to the control panel
2. Choose power options
3. Change the power options from the default balanced setting to "high performance".

Possible Solution: Lower Your Max FPS

Many graphics problems can be fixed by changing the FPS (frames per second). You can adjust this by pressing ALT + O to bring up the options menu, then click on the "Display" tab, then slide the "Max. Frames Per Second" slider.

Possible Solution: Run in Compatibility Mode

1. Right-click the shortcut you click on to start EverQuest and select Properties.
2. Click the Compatibility tab
3. Change the compatibility settings to a different version (Windows 98 is recommended)

Possible Solution: Use WinEQ2

One popular (but not free) program, WinEQ2 is known to solve a variety of issues, and has often been recommend by Project 1999 co-manager Rogean.

Problem: WinEQ2 Doesn't Work ("eqgame.exe has encountered a problem")

If you encounter the error "eqgame.exe has encountered a problem and needs to close. We are sorry for the inconvenience." when trying to run WinEQ2 and you have previously set EverQuest to run in compatibility mode, disable compatibility. If this doesn't help check the forum or contact WinEQ2 support.

Possible Solution: Disable a Core Using /Affinity Batch File

The following steps will create a shortcut to launch eqgame.exe bound to only a single CPU core. They will not work for Windows XP but are known to work for Windows 7.

1. Create a new txt file and put the following text inside:
   • start /affinity 1 eqgame.exe patchme
2. Save the file as eqonecore.bat (or any name ending in .bat) in your EverQuest folder.
3. Cretae a shortcut to that batch file.
4. Use that shortcut to launch the game from now on.

Possible Solution: Disable a Core in System Configuration

Bases on Multicore CPU: how to disable a core:

1. Open the start menu, click on Run,type in msconfig and click on OK
2. In the System Configuration window click on the start sub menu and the on Advanced Options button.
3. In the second window that appear, you should be provide with an option for enabling and disabling the number of processors you want to use.
4. Validate your entry by clicking on OK.
5. Restart your PC and it should be fine.

Further Suggestions

If you have a multi-core processor (which is very likely for newer and more powerful computers) the thread on Multi/Dual/Quad-Core Issues also offers further ideas.

Problem: Sporadic Delays

A forum user reported:

sometimes when i do something in game - can be anything (/con a mob, casting a spell, opening a door, sending a tell/hailing etc.) sometimes there is a second or two delay before it goes through

After further research they found a way to identify that the problem was coming from packet loss:

http://winmtr.net/download-winmtr/

plug straight into your modem, disable other devices, run this software and connect to one of p99's IP 66.55.145.2. also try google's 8.8.8.8

the 2nd number in the column after the host name shows the % of packets lost.

This wound up revealing a problem, which they were able to correct:

got a tech out here, turns out it was a damaged line up by the telephone poll. could have gotten wrecked in the last hail storm idk. annoying delay is gone and im at 0% loss now. im so happy its fixed!

if u having packetloss symptoms run the program above, and let your isp know

original forum thread

Problem: Crashing While Zoning

Many have reported that running the game in Administrator Mode or setting the file eqgame.exe to run in Compatibility Mode for Windows XP Service Pack 2 has solved (or at least reduced) the problem. To set Compatibility Mode:

1. Locate the file eqgame.exe in the folder where you stored your Everquest installation files.
2. Right click and select Properties.
3. Click the Compatibility tab.
4. Click "Run this program in compatibility mode for:"
5. Select Windows XP (Service Pack 2)

Note: Some have reported still having issues after changing the settings, so this is not a guaranteed fix.

Hopefully a better answer will get added here soon, but for now the thread Crashing while zoning has many suggestion.

Problem: Slow Wolf Form Animation

User Zaela has created a tool to fix this problem, which you can read about in the Default Wolf Form - Slow Animation (running forward) thread

Problem: Can't Adjust Gamma on Mac Using Wineskin

See this forum thread

Problem: Can't See Other Player's Spell Effects

Some players report problems with spell effects/animations not displaying properly when cast by other players. This occurs when the spell is cast on a different PC or NPC than the player having the issue.

Potential Solution: It has been reported that this is a big caused by the UI when a player changes spell filters on the main chat window. Possible solutions include resetting the UI or turning on all spell messages in the main chat window.